Weather Policy
Weather And Cancellation Policy
Inflatables:
Because the weather can be unpredictable at times, if there is severe weather such as, strong winds, lightning, heavy rain, frost or snow we are unable to rent inflatables out.
During periods of severe weather condition(s), arising out of but not limited to rain, hail, lightning, high winds (ten + miles per hour), the Unit(s) must be evacuated immediately, and electricity must be turned off. Air Fun reserves the right to cancel the reservation during severe weather condition(s).
During the fall months when the weather drops below 45 degrees we are unable to rent inflatables out. The low temperatures cause the inflatables to not properly inflate and the vinyl to be stiff and not "bouncy" this can cause damage to both the unit as well as anyone attempting to bounce.
Renter will be given the option to cancel reservation to delivery/setup on days where severe weather is forecasted at delivery location. Renter can receive full deposit back or deposit can be used as a rain check for up to one year. Weather cancellations need to be no later than 48 hours before original scheduled delivery time. Any weather cancellations less than 48 hours prior to scheduled delivery time will result in the loss of deposit. But still can be transferred to a new date in a 12 month period.
If renter chooses to continue the rental with the chance of severe weather forecasted and weather condition(s) arise after delivery/setup, no refund will be given.
If Air Fun is forced to cancel due to severe weather conditions, no refund will be given.​
In instances where severe weather condition(s) arise unexpectedly after delivery/setup, Air Fun Party Rentals will extend the Rental by one day.
Renter agrees to release, forever discharge and hold harmless Air Fun Party Rentals, its officers, employees and/or agents from any injury, damages or claims resulting out of or in connection to severe weather conditions and/or Renter's negligence to follow rules regarding weather policy.
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Tents:
Because the weather can be unpredictable at times, if there is severe weather such as, strong winds, lightning, heavy rain, frost or snow we are unable to rent equipment out.
During periods of severe weather condition(s), arising out of but not limited to rain, hail, lightning, high winds (thirty + miles per hour), the Unit(s) must be evacuated immediately, and electricity must be turned off. Air Fun reserves the right to cancel the reservation during severe weather condition(s).
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Renter will be given the option to cancel reservation to delivery/setup on days where severe weather is forecasted at delivery location. Renter can receive full deposit back or deposit can be used as a rain check for up to one year. Weather cancellations need to be no later than 48 hours before original scheduled delivery time. Any weather cancellations less than 48 hours prior to scheduled delivery time will result in a loss of deposit. If renter chooses to continue the rental with the chance of severe weather forecasted and weather condition(s) arise after delivery/setup, no refund will be given.
Renter agrees to release, forever discharge and hold harmless Air Fun Party Rentals, its officers, employees and/or agents from any injury, damages or claims resulting out of or in connection to severe weather conditions and/or Renter's negligence to follow rules regarding weather policy.
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Off Season Rentals
October 1st-March 30th
$50 Refundable Reservation Deposit
A $50 deposit is required to reserve your inflatable and rental date. The deposit is applied toward your total rental balance and is refundable according to the cancellation terms below.
Balance Due at Delivery
The remaining rental balance is due on the day of delivery.
24-Hour Weather Cancellation
We understand that off-season weather can be unpredictable. Customers may cancel their inflatable rental due to weather up to 24 hours prior to the scheduled delivery time and receive a full refund of their $50 deposit.
Cancellations Within 24 Hours
If the customer chooses to cancel within 24 hours of the scheduled delivery time, the $50 deposit becomes non-refundable.
Unsafe Weather / Air Fun Cancellation
Air Fun Party Rentals reserves the right to cancel or postpone delivery when conditions make inflatable setup or operation unsafe, including high winds, severe storms, snow, ice, or other hazardous conditions.
If Air Fun Party Rentals determines that the inflatable cannot be safely delivered or operated, the $50 deposit will be fully refunded, regardless of the 24-hour cancellation cutoff.
After Delivery & Setup
Once the inflatable has been delivered and set up, the full rental balance is due and no refunds or credits will be issued due to weather, temperature changes, or the customer’s decision not to use the inflatable.
Inflatables must not be operated during unsafe weather conditions. Air Fun Party Rentals reserves the right to require an inflatable to be shut down if conditions become unsafe.
Weather forecasts can change quickly. Customers are responsible for making their cancellation decision before the 24-hour cutoff if they do not wish to proceed with their rental.
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Off Season Pickup Policy:
During the off season, inflatable rentals may require a same day pick up due to overnight temperatures and/or rain forecasted the following day. Colder temperatures make the inflatables difficult to properly dry so equipment may need to be collected the same evening rather than left overnight.
If same day pick up becomes necessary, you will be notified at the time of delivery.
Same day pick up routes begin at 6pm. A full day rental provides use of the equipment for the scheduled rental day but does not guarantee overnight use or next day pick up during the off season.
Customers should plan for the inflatable use to end at 6pm if same day is required. Exact pick up times are not guaranteed and will vary based on scheduled routes.
Air Fun reserves the right to require a same day pick up or adjust pick up timing based on weather, temperatures, safety concerns and operational needs.
FAQ
What if I have to cancel for weather?
Not a problem. Just give us a call no later than 48 hours before your rental is scheduled to be delivered. You can choose to have your deposit refunded or the deposit can be transferable to any new date within a 12 month period. The transferred deposit can be used towards any of our rental equipment. Any weather cancellations less than 48 hours before scheduled delivery time will result in the loss of deposit, but can still be transferred to a new date.
Off season rentals are only subject to a reschedule, no refunds for weather will be given.
What if the equipment I ordered doesn't fit in my yard?
It is the renters responsibility to confirm the dimensions available and needed for equipment rental. Equipment that does not fit will not be refunded.
What if I need to Cancel my order?
You may cancel your order any time up until 1 week (30 days for tents) prior to delivery and no cancellation fee will be charged. Any cancellation within 6 days (29 days for tents) before your scheduled delivery will result in the loss of your deposit. Cancelling/No Show of your order on the day of delivery will result in a 100% cancellation fee. (total invoice)
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To cancel your order we must have written notification no less than one week(30 days for tents) prior to your scheduled delivery date.
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What if I don't use an item I rented?
Any items not used during your rental period will not be refunded.
What about my deposit?
All deposits expire and are no longer usable after 12 months from the date of your cancelled party. In order to transfer the deposit, we must have written notification of your cancellation no later than1 week prior (30 days for tents) to the delivery date, except in the event of inclement weather.(48 hours) All weather cancellations less than 48 hours before scheduled delivery time will result in the loss of deposit. In the event of cancellation upon delivery, your deposit will be used to cover the cost of delivery/labor and will no longer be transferable.
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