Weather And Cancellation Policy
Because the weather can be unpredictable at times, if there is severe weather such as, strong winds, lightning, heavy rain, we are unable to rent inflatables out.
During periods of severe weather condition(s), arising out of but not limited to rain, hale, lightning, high winds (ten + miles per hour), the Unit(s) must be evacuated immediately and electricity must be turned off. Air Fun reserves the right to cancel the reservation during severe weather condition(s).
During the fall months when the weather drops below 45 degrees we are unable to rent inflatables out. The low temperatures cause the inflatables to not properly inflate and the vinyl to be stiff and not "bouncy" this can cause damage to both the unit as well as anyone attempting to bounce.
Renter will be given the option to cancel reservation to delivery/setup on days where severe weather is forecasted at delivery location. Renter can receive full deposit back or deposit can be used as a rain check for up to one year. Weather cancellations need to be no later than 48 hours before scheduled delivery time. Any weather cancellations less than 48 hours prior to scheduled delivery time will result in a loss of deposit. If renter chooses to continue the rental with the chance of severe weather forecasted and weather condition(s) arise after delivery/setup, no refund will be given.
In instances where severe weather condition(s) arise unexpectedly after delivery/setup, Air Fun Party Rentals will extend the Rental by one day.
Renter agrees to release, forever discharge and hold harmless Air Fun Party Rentals, its officers, employees and/or agents from any injury, damages or claims resulting out of or in connection to severe weather conditions and/or Renters negligence to follow rules regarding weather policy.
What if I have to cancel for weather?
Not a problem. Just give us a call no later than 24 hours before your rental is scheduled to be delivered. You can choose to have your deposit refunded or the deposit can be transferable to any new date within a 12 month period. The transferred deposit can be used towards any of our rental equipment. Any weather cancellations less than 24 hours before scheduled delivery time will result in the loss of deposit.
What if I need to Cancel my order?
You may cancel your order any time up until 1 week prior to delivery and no cancellation fee will be charged. Any cancellation within 48 hours before your scheduled delivery will result in the loss of your deposit. Cancelling/No Show of your order on the day of delivery will result in a 100% cancellation fee.
To cancel your order we must have written notification no less than one week prior to your scheduled delivery date.
It is the renters responsibility to confirm the dimensions available and needed for equipment rental. Equipment that does not fit will not be refunded.
What about my deposit?
All deposits expire and are no longer usable after 12 months from the date of your cancelled party. In order to transfer the deposit, we must have written notification of your cancellation no later than1 week prior to the delivery date, except in the event of inclement weather.(48 hours) All weather cancellations less than 48 hours before scheduled delivery time will result in the loss of deposit. In the event of cancellation upon delivery, your deposit will be used to cover the cost of delivery/labor and will no longer be transferable.
Any items not used during your rental period will not be refunded.